BSPOKE

BRAND SUPPORT

Your Brand and Standards

BSPOKE

PERSPICACIOUS OPERATIONS

Your Operations and Measures
Consumer Surveys
Comment Workflows

BSPOKE

KNOWLEDGE ENGINE

Your Franchisees and Prospects
Stores and Real Estate
Personnel and Sales Data

 

BSPOKE

Brand Support

BSPOKE simplifies and centralizes the management of your multi-unit brand. We’ll customize your instance of BSPOKE to work specifically for your corporate team, your franchisees, your store managers, and your customers.

Perspicacious Operation

Connect with your customers. Gain insights from their feedback and comments. Improve store performance through comment workflows and operational assessments.

Knowledge Engine

Provide accurate and centralized data to your entire ecosystem. A single place to lookup a store owner, store location, corporate personnel contact information, and more.

 

CAPABILITIES

Owners and Real Estate

Prospect Workflow

Owners and Franchisees

Configurable Royalties

Insurance Policies

Franchise Agreements

Real Estate Scoring

Landlord Management

Operations

Analytics and Sales Data

Store Assessments

Team Communication

Store Performance

Store and Personnel Directory

Powerful Analytics

Consumer

Customer Feedback

Configurable Feedback Reporting

Customer Comment Workflows

Intelligent Comment Categorization

YOU PROVIDE

  • Your Workflows
  • Your Business Processes
  • Your Data

WE PROVIDE

  • Branded Experience for your Customers and Workforce
  • Training, Support, and Maintenance
  • You maintain full ownership and rights to your data.
puzzle

DATA

  • We can convert your existing data.
  • We can integrate with your external systems.
  • You maintain full ownership and rights to your data.
data complexity
firewall

SECURITY

We are dedicated to ensuring security and compliance for our customers. All data is protected in compliance with current regulations. We maintain hardened applications, servers, networks, and infrastructure required to operate secure, web-based applications.

BSPOKE provides session logging, event logging, and audit trails. We host our servers on a private rack at a tier 4 data facility that provides continuous on-site security and engineer personnel, predictive monitoring, key-card and biometric hand scanner access, redundant electric utility power feeds, a private network, and complies with SOX, PCI DSS, and HIPAA security requirements.